Articles by

Christopher Elliott The Travel Troubleshooter

Travel Troubleshooter: Why is this refund for BritRail tickets taking so long?

DEAR TRAVEL TROUBLESHOOTER: Last year, I bought a BritRail eight-day pass through ACP Rail. I couldn’t use the...

Travel Troubleshooter: Do I have to accept a credit for my canceled tour?

DEAR TRAVEL TROUBLESHOOTER: A group of friends and I booked a tour to Spain and Morocco through Tripmasters,...

Travel Troubleshooter: Help! My Carnival cruise credit offer is sunk

DEAR TRAVEL TROUBLESHOOTER: Last year, I paid a $750 deposit for three tickets on a Carnival cruise...

Travel Troubleshooter: Club Med vacation is canceled. Do I have to accept a credit?

DEAR TRAVEL TROUBLESHOOTER: We booked a week-long vacation through a travel agent affiliated with American Express (Altour)...

Travel Troubleshooter: My refund is a no-show for this Show of the Month Club trip

DEAR TRAVEL TROUBLESHOOTER: I booked a weekend train trip from Portland to Brunswick, Maine, last year through...

Travel Troubleshooter: I canceled my river cruise a year ago. Where’s my refund?

DEAR TRAVEL TROUBLESHOOTER: Last year, I made a $1,641 deposit for myself and a friend on CroisiEurope...

Travel Troubleshooter: Why is this Iberia damaged luggage claim taking forever?

DEAR TRAVEL TROUBLESHOOTER: I was flying from Porto, Portugal, to Madrid, on Iberia. The airline damaged my checked...

Travel Troubleshooter: Complications stall Ovago refund for canceled airline tickets

DEAR TRAVEL TROUBLESHOOTER: I booked four airline tickets from Seattle to Lisbon from Ovago, an online travel...