Articles by

Christopher Elliott The Travel Troubleshooter

Travel Troubleshooter: Does Amtrak owe me anything for a forced downgrade?

DEAR TRAVEL TROUBLESHOOTER: I had a business class ticket on Amtrak’s Coast Starlight train from Seattle to...

Travel Troubleshooter: Budget charges $250 for calibrating a camera. Is that legit?

DEAR TRAVEL TROUBLESHOOTER: I rented a car from Budget last summer in Jacksonville, Florida. I noticed several...

Travel Troubleshooter: $452 Enterprise rental bill for looking for a lost ring?

DEAR TRAVEL TROUBLESHOOTER: I recently rented a car with Enterprise in Miami. While I was using the...

Travel Troubleshooter: Help, my $1,000 Marriott gift card is invalid!

DEAR TRAVEL TROUBLESHOOTER: My husband received a $1,000 Marriott gift card as a “thank you” for remodeling...

Travel Troubleshooter: With a hurricane on the way, are these tickets now worthless?

DEAR TRAVEL TROUBLESHOOTER: I used my U.S. Bank Visa card points to buy three economy tickets on American...

Travel Troubleshooter: Airbnb lost my reservation and then banned me

DEAR TRAVEL TROUBLESHOOTER: I’ve had the most harrowing experience with Airbnb. I recently had reservations at an...

Travel Troubleshooter: Help! My TAP Air Portugal ticket credit has expired. Or has it?

DEAR TRAVEL TROUBLESHOOTER: I’m trying to get a refund for a flight canceled by TAP Air Portugal...