DEAR TRAVEL TROUBLESHOOTER: I rented a car from Budget last summer in Jacksonville, Florida. I noticed several dents and scratches, which I planned to point out during the walk-around inspection. But the attendant told me that they “don’t do inspections” because they keep records of any damage that happens to their vehicles. That didn’t seem right, so I took photos of the damage.
Christopher Elliott, the Travel Troubleshooter
When I returned the vehicle, there was also no inspection. The next month, I received a letter from Budget telling me it would charge my credit card $250 for damages. They claim that the damage involved a windshield camera — not any