DEAR TRAVEL TROUBLESHOOTER: I used my U.S. Bank Visa card points to buy three economy tickets on American Airlines to attend a destination wedding in the Dominican Republic. The wedding was relocated to Mexico because of a hurricane.
Christopher Elliott, the Travel Troubleshooter
I’ve communicated with American Airlines, but it is unwilling to reschedule us since our departure date does not fall within their travel alert. We have basic economy class tickets, which can’t be changed. We now need to pay for three more tickets to attend the wedding in Mexico.
I have asked the U.S. Bank Rewards Center what they can do for me about this situation, and they said