Federal Trade Commission Chair Lina Khan, pictured at her April 2021 confirmation hearing, spoke to Morning Edition on Thursday about the new “Click to Cancel” proposal. Graeme Jennings/AP
Graeme Jennings/AP
For many, canceling a subscription or membership — even one acquired online — has become synonymous with unending hold music and persistent sales pitches.
The Federal Trade Commission says it receives thousands of complaints every year from consumers plagued by recurring charges that they either weren’t able to cancel or didn’t know they
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