CNN —
Tens of thousands of Americans had trouble making phone calls, sending texts, reaching emergency services or even accessing the internet on Thursday because of a nearly 12-hour AT&T network outage.
And at least one police department reported that its 911 line was briefly flooded with people dialing to see if their calls would go through from their cell phones.
The alarm over an outage of a major cell network that at one point affected more than 70,000 customers is understandable.
People have become deeply reliant on their cell phones for keeping
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