Amazon is phasing out its cashier-less “Just Walk Out” technology from Fresh grocery stores in the U.S. about seven years after it was first announced.
The program enabled customers to check in at an Amazon Fresh store with a credit card, mobile app, or Amazon One palm reader, grab directly from the shelves, and “just walk out” with their items.
But reports this week indicated that it wasn’t actually AI technology doing all of the work.
Though Amazon claims that a system of scanners, video cameras, and generative AI were powering the tech, about 700 of every 1,000 Just Walk Out sales in 2022 had to go through human review by
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