The Biggest Mistake Entrepreneurs Make When Talking About Their Product

Opinions expressed by Entrepreneur contributors are their own.

In the noise of today’s business ecosystem, founders often mistake communication for information dumping. But communication — true communication — transcends the act of message transmission. It is not the reiteration of content or the promotion of features. It is the construction of a mental interface through which knowledge is extended, transferred and contextualized — not merely repeated.

Founders who understand this principle craft communications that reshape perception. They don’t sell a product. They transfer the reasoning behind its existence. They don’t rely on brochures, data sheets or slide decks filled with bullet points about features. Instead, they expose the causal

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