Artificial intelligence chatbots are shaking up the way we use the internet, altering the search-for-clicks bargain that has shaped the landscape of the web for decades. Companies are scrambling to adjust.
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It’s been almost 20 years since Google as a verb was added to the dictionary. It’s synonymous with internet search and has helped shape the internet. But now, artificial intelligence chatbots are shaking things up. NPR’s John Ruwitch takes a look at how some businesses are adapting. And a note – Google is a financial supporter of NPR.
JOHN RUWITCH, BYLINE: Nate Hake’s