Airbnb has undermined users’ safety by scaling back its work to remove extremists from its platform, a former contractor alleged in a new whistleblower complaint.
Jess Hernandez worked full-time as an investigations analyst for Airbnb’s dangerous organizations team from May 2022 to November 2023, researching extremist networks as part of the company’s work to keep dangerous individuals off the platform. But she says she was terminated in November 2023, shortly after her team was directed by management to reinstate users who had been removed for their participation in the January 6, 2021, attack on
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