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Digital design shapes every interaction we have online, from checking our email to managing our healthcare to connecting with friends and family. For many people, these daily digital encounters can activate stress, anxiety and even re-traumatization.
The reality is that trauma isn’t rare or exceptional; it’s a fundamental part of the human story. Whether it’s childhood adversity, systemic discrimination or workplace harassment, trauma shapes how we navigate the world — including our digital interactions. A seemingly minor design choice, such as an ambiguous error message, an inability to easily exit a process, or too large an array of options can echo
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