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Automation is supposed to make businesses more efficient. Instead, for many companies, it does the opposite.
Businesses rush to automate tasks without fully understanding the impact. They invest in automation tools without addressing underlying inefficiencies. They replace human decision-making with software that isn’t fully tested or optimized. Instead of making things easier, automation often adds complexity, slows down operations and creates expensive new problems—the exact opposite of what it’s supposed to do.
Most companies don’t fail at automation because the technology isn’t good enough. They fail because they implement it incorrectly.
I’ve seen businesses roll out automation projects that look great on
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