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By now, we have all experienced something like this: It’s the middle of a non-holiday week, and you pull up to a local restaurant or shop only to see a hand-drawn sign hanging ominously in the window. “Sorry, closed today.” You stand there for a moment. Is it a holiday?
Ten or 20 years ago, this rarely happened. But today, it’s commonplace. We are all aware now that stores are most likely closed at odd times because they are short-staffed.
This refrain is increasingly common and a harbinger of bigger issues to come. More importantly, it’s indicative of a workforce gap that
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