In December last year, the UK’s shadow health secretary, Wes Streeting, visited Singapore General Hospital, regarded as one of the best in the world. What he witnessed there surprised him: “Patients arrive having already registered their appointments via an app. They check in on touchscreen kiosks awaiting them at reception. Tablets at their bedside allow them to read about their treatment or call for assistance,” Streeting says. “This is Space Age stuff compared with where the NHS is today.” Streeting characterizes the National Health Service as an “analog system in a digital age.”
“When I visit a hospital, doctors often take out their pagers to show me what they are
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