Klarna CEO Says AI Could Help Reduce Company Headcount By 50%

Nearly half of the employees currently working at “buy now, pay later” startup Klarna could be replaced by AI in the next few years.

Klarna CEO Sebastian Siemiatkowski told The Financial Times last week that the company aims to almost halve its workforce within the next few years, from 3,800 people to 2,000. Instead of layoffs, the company will continue its hiring freeze that started in September and not hire replacements for people who leave the company.

“By simply not hiring, which we haven’t done since September … the company is kind of becoming smaller and smaller,” Siemiatkowski stated. He pointed out that the average revenue per Klarna employee had increased

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