People who work to assure the quality of Google search results are asking for labor rights.
SCOTT SIMON, HOST:
An army of workers is behind every Google search you do. They’re there for quality control and try to make sure your results aren’t full of inaccurate or misleading links. And they are people, not artificial intelligence. Google calls them Google Raters. But as NPR’s Dara Kerr reports, they call themselves ghost workers.
DARA KERR, BYLINE: When Ed Stackhouse flips open his laptop every morning and logs on, he sees a list of assignments from Google. For example, he’s told to examine
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