FedEx and UPS are battling for business, particularly targeting smaller customers in the face of a challenging holiday season, reports the Wall Street Journal.
The issue at hand is that the peak shipping period from Black Friday to December 31 has been shortened by five days this year due to a later Thanksgiving. Experts expect the total volume of holiday-season packages to continue to decline from its pandemic peak in 2021.
To fight the trend, both carriers are offering discounts to smaller customers that were previously reserved for bulk shippers.
Robert Persuit from shipping consulting firm ShipMatrix told the WSJ that customers with less than $500,000 in annual shipping expenses are now
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