Eight Key Communication Lessons That Can Improve Your Customer Relationships

When it comes to communicating with customers, every company has their own way of doing things. Whether it’s following the “the customer is always right” rule or following a pre-written script designed to deescalate conflict, each customer service team draws on their past experiences to communicate with customers in the most effective way. But as this is a process that evolves over time, the practices you follow now may not be the same ones you used when you started.

To shed some light on their own experiences with customer communication, eight members of Young Entrepreneur Council each share the best lesson they ever learned about communicating with

→ Continue reading at Forbes - Startups

More from author

Related posts

Advertisment

Latest posts

It’s Near-Impossible to Snag a Reservation at This VIP-Filled Italian Restaurant — But Now It’s Dropping a Merch Line for All Red Sauce Lovers

Rao's Homemade wants its customers to be comfortable while eating comfort foods this winter.The Italian food brand is releasing a limited-edition velour tracksuit inspired...

‘If you have a face, you have a place in the conversation about AI,’ expert says

Enlarge this image Penguin Random House ...

5 Types of Professional Losses Companies Commonly Face — and How to Mitigate Each One

Opinions expressed by Entrepreneur contributors are their own. In the complex world of business, companies often face various forms of professional loss...