Some Delta Air Lines passengers whose flights were canceled when the airline melted down due to a global tech outage in July have sued the airline in a class action, alleging that Delta refused or conditioned refunds to passengers as it struggled with mass cancellations.
The lawsuit, which seeks class action status, is one of the first legal actions to emerge as Delta, CrowdStrike and Microsoft engage in a public battle over who is responsible — and who should foot the bill — for the widespread computer outages on July 19 that paralyzed Delta and
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