After July’s CrowdStrike update and subsequent IT outage that affected Microsoft-run devices and Delta Airlines’s software, scorned travelers have filed a class action lawsuit against the airline.
The lawsuit, filed in the Northern District of Georgia, alleges that passengers were denied refunds and other compensations. And it isn’t the only legal challenge the airline is facing.
“The impact on Delta passengers was disastrous,” the lawsuit states. “Delta’s failure to recover from the CrowdStrike outage left passengers stranded in airports across the country and the world and, in many cases, thousands of miles from home.”
Related: Delta Hiring Power Attorney After CrowdStrike Outage and Mass Cancellations
The suit alleges that, in certain cases,
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