CNN —
Airlines have pocketed billions of dollars in so-called “junk fees” by charging customers extra to select a seat or to carry on bags, according to a Senate subcommittee report published on Tuesday.
The report said some airlines have even paid workers cash incentives to identify customers trying to avoid fees for carry-on bags.
From 2018 to 2023, five US airlines made more than $12 billion on seat selection fees alone, an “unbundled” cost that used to be included as part of an airline ticket.
The report, from the Senate Permanent
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