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A worried team gathered in a meeting room at “ITSecure” to address a recent security breach. The atmosphere was charged with anxiety. Evan, the team’s manager, began the meeting with a sharp tone. He interrogated each team member individually, asking, “How did this happen? What do you suggest to fix this?” He had a retort and reprimand for every response offered by the team. Accusations and defensiveness swirled as the team debated remediation plans. Evan’s stress was evident to all.
Purdue researchers Geoffrey VanderPal and Randy Brazie examined how managers’ autonomic stress responses influence how they respond to workplace stresses and
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