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Managers are often promoted to senior roles based on their ability to fix problems. However, as enterprise leaders, they must focus less on solving problems and more on defining which problems the organization should be tackling.
This means having the willingness and patience to step back and ask, “What problem are we trying to solve?” They are stuck in problem-fixing mode. But it’s not enough to simply apply effort; you must work on the right thing. One hour solving the right problem beats ten hours on the wrong one. This means accurately identifying and framing the problem, need or challenge.
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