‘Verizon Engineers Are Making Progress’: Tens of Thousands of Verizon Users Are Still Without Service — Here’s What We Know

Around 10 a.m. Monday, Verizon users began reporting outages on social media and to Down Detector that they have no service except SOS mode. Verizon acknowledged the “issue impacting service” at 11:48 a.m.

We are aware of an issue impacting service for some customers. Our engineers are engaged and we are working quickly to identify and solve the issue.

— Verizon News (@VerizonNews) September 30, 2024

The issue has been ongoing since its peak this morning when it had more than 100,000 queries — Tom’s Guide reports the number is down to the 40,000 range.

Reuters reports that the FCC is investigating and “working to determine the cause and extent of these service

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