CNN —
J.R. Reed’s three kids were scattered in different states across the country this week. They all had tickets to get home — on Delta.
But they couldn’t even get onto planes. Delta paused its unaccompanied minors program during the airline’s meltdown in the wake of the global tech outage that started late last week.
“Delta flew my kids out and won’t fly them home,” said Reed, a resident of Atlanta. He told CNN he wasn’t notified of the minors program embargo.
His eldest, 15, was stuck in Charlotte for 12 hours.
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