Can AI be trusted with confidential information?
That was the question at stake when popular AI transcription service Otter, which has more than 14 million users, sent an automatic transcript of a Zoom meeting to AI researcher Alex Bilzerian last week after he met with a VC firm. The issue is that Bilzerian wasn’t meant to see the full transcript, which also transcribed conversations he wasn’t meant to hear between the VCs after the official call.
Bilzerian wrote that the AI included “hours of their private conversations” including “intimate, confidential details about their business” in a post on X that has been viewed over five million times.
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