‘I felt like luggage’: American Airlines fined $50 million for violating disabled passengers’ rights | CNN Business

CNN  — 

The federal government is slapping American Airlines with a $50 million fine after a multi-agency investigation uncovered repeat violations of the rules designed to protect airline passengers who use wheelchairs.

The investigation by the Department of Transportation aided by the Justice Department’s civil rights division found that American made “numerous serious violations” of disabled passenger rules between 2019 and 2023.

In announcing the fine, Transportation Secretary Pete Buttigieg told reporters that American mishandled and damaged “thousands” of wheelchairs and failed to provide adequate assistance to disabled passengers, causing significant safety issues and

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