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The workplace today looks very different than it did 20 years ago. Enhancements in technology have enabled millions of people across the globe to access their work from anywhere. Remote and hybrid work was steadily on the rise until the Covid-19 pandemic forced employers to aggressively pursue alternatives to in-office work. Although the pandemic is mostly behind us, a majority of employees want to keep this way of working due to the benefits of schedule flexibility and enhanced work-life balance — especially when it comes to service companies. When surveyed, 65% of all employees in the U.S. want the option
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