Google raters get ready for a rally at the company’s Silicon Valley headquarters on Feb. 1, 2023. Dara Kerr/NPR
Dara Kerr/NPR
Teresa Partain has a job few people know exists. She’s a content moderator for Google’s ads engine and many of her colleagues do the same work for Google Search. Their job is to make sure the results people see are accurate and not spam or scams. Google calls these workers “quality raters,” but Partain said they call themselves “ghost workers.”
“Most people —
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