CNN —
The war of words over Delta’s massive service meltdown, set off by CrowdStrike’s disastrous software update, has grown ugly.
In a letter sent Thursday to CrowdStrike’s attorneys written by Delta’s high-powered lawyer, David Boies, the airline lashed out at the cybersecurity company, which has apologized for introducing a bug that led to a global tech outage. Although CrowdStrike said it took responsibility for the initial outage, it has said Delta was responsible for thousands of cancellations that piled up over the course of a week – long after its competitors came back online.
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