Costco’s Return Policy Was Put to the Test When a Couple Brought in a 5-Year-Old Mattress: ‘I Was So Nervous’

A woman returned a $499.99 queen mattress to Costco five years after buying it, without a receipt — and Costco accepted the mattress under its generous return policy.

In a TikTok liked almost 20,000 times, @purrfectreads showed how she and her partner wheeled their five-year-old mattress to Costco’s return center and received $414.95 back in a Costco gift card. Even though they didn’t have a receipt, Costco looked up the purchase on their account and found it in their account history.

Related: A Woman Is Going Viral for Returning Her Couch to Costco 2 Years After Buying It: ‘We Just Don’t Like the Color Anymore.’

The couple said that the mattress was

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