New York CNN —
Changes at Starbucks might remind customers of the chain of the old.
Beginning Monday, several policies are returning to Starbucks’ locations in United States and Canada — part of CEO Brian Niccol’s Herculean task of reversing sales and traffic declines at the struggling institution.
The chain is bringing back condiment bars after they were taken away during the height of the Covid-19 pandemic, and baristas will return to hand-writing customers’ names on their cups using Sharpies. Both changes are part of Starbucks’ plans to reboot the coffee house vibe that’s diminished
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