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In 2024, Gallup reported that low employee engagement is costing U.S. companies an estimated $1.9 trillion in lost productivity. The message is clear: How you engage your team isn’t just about morale — it’s about performance, retention and long-term growth.
Early in my career, I didn’t think much about employee engagement. To be honest, I didn’t expect much from my employers either. My mindset was simple: Work hard, deliver results, get paid, get promoted. That was the implicit contract. Time and effort in exchange for money and power. It was the 1990s, and that was considered normal, especially in the world