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An organization’s success is dependent on how its people handle a constantly shifting market. Internally, it hit me when I saw how our business potential isn’t entirely tied to what our team can do — it’s also shaped by industry-wide workforce gaps that affect everyone.
While building our healthcare equipment management software company, I quickly identified a critical shortage of qualified biomedical technicians to service equipment in the field. This skills gap wasn’t just our problem; it was costing the entire industry millions in lost revenue and compromising patient care. This realization led us to develop an external certification program that
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