Salesforce CEO Marc Benioff has been highly critical of Microsoft’s AI efforts this month, even going on a podcast to call Copilot “disappointing.” Now the drama continues as Benioff criticizes Microsoft’s AI for businesses.
On Monday, Microsoft announced new AI agents that can act on a company’s behalf for sales, finance, and customer service tasks. But based on Benioff’s tweet the next day, he still thinks Salesforce can beat Microsoft at AI.
Salesforce’s CEO wrote in a Tuesday post on X that Microsoft pitching its Copilot AI as “agents” signaled “panic mode.”
“Let’s be real—Copilot’s a flop because Microsoft lacks the data, metadata, and enterprise security models to create real corporate
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