New York CNN —
Verizon has confirmed an outage affecting some of its mobile phone customers that sparked a flurry of complaints on social media about disruptions to calls, texts and their ability to access the internet.
“We are aware of an issue impacting service for some customers,” a Verizon spokesperson told CNN Monday. “Our engineers are engaged and we are working quickly to identify and solve the issue.”
The outage appeared to start happening around 11 am ET, with roughly 100,000 reports from customers on DownDetector, a site that tracks complaints about service outages.
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