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Picture a scenario in which each digital interaction is personalized for you, predicting your needs before you even mention them. This is not a distant future but rather the present shaped by AI and data platforms. While working with AI-powered digital platforms, I have witnessed how these technologies are changing customer experiences, making them more natural and captivating.
A 2023 Gartner report projects that by 2024, 75% of companies will transition to using AI-enhanced applications, highlighting the swift uptake of these technologies.
Related: What Is Artificial Intelligence (AI)? Here Are Its Benefits, Uses and More
Companies utilizing AI can generate more customized,
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