As the ongoing systems outage at software provider CDK Global stretches into its second week, car dealerships are racking up millions of dollars in losses, according to a new estimate.
Workers across the US automotive industry told CNN that the software blackout, which the company said was caused by a cyberattack, has made it difficult for dealers to track customer interactions, orders and sales, hurting their ability to earn a living.
“It’s going to affect payroll here,” said Bernard Irvin, a salesperson at a Ford dealership in Greenville, South Carolina. “Why wouldn’t I
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