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In boardrooms and Zoom calls everywhere, the same excuses are repeated:
“Our industry is too competitive. We’re fighting for every dollar and every employee.”
“We have one of the highest turnover rates out there — it’s just the nature of the business.”
“This is just how it is. It won’t change.”
Here’s the truth: It’s not your industry. It’s your company. More specifically, it’s your culture. High turnover, low engagement and poor retention aren’t industry mandates — they’re signals of internal issues that need attention. And if you want to build a resilient business, you need to stop outsourcing the blame.
Transactional leadership isn’t working
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