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Every business decision reflects a value system, even if it’s not named outright. When sales drop, do you cut costs or beef up your sales team once you’ve confirmed your sales strategy still works? That choice reveals where you put your weight, i.e., what you prioritize when resources are constrained but the company still has room to maneuver.
For me, the answer is to invest in the right people. However, some organizations make the choice of never calling out which approach is driving their decision-making.
Instead of making a strategic choice, these companies operate from unnamed assumptions. This leaves their leaders in