These days, rapidly evolving workplace technology, like AI, has many professionals grappling with new productivity tools on a regular basis.
But not all employees believe the benefits outweigh the pain points.
One in seven workers refuse to use new tools, and 39% of them identify as reluctant users, according to the 2025 Workplace Tech Resistance report by Yooz, a provider of cloud-based purchase-to-pay automation solutions.
Software company Quickbase’s 2025 Gray Work Report, which surveyed more than 2,000 full-time working professionals including C-level, manager-level and director respondents, took a closer look at how workplace tools impact professionals and productivity.
Related: Avoid These 10 Business Habits to Increase Workplace Productivity
What is “gray work”?
Quickbase