Video of a bus driver confronting an unruly passenger and then dragging her off a Marin Transit bus by her hair, is turning heads and raising questions.
San Rafael police say the bus driver claims it all started before the video was rolling, when the passenger spit at her and threw objects — including one that cracked the bus’s windshield.
Police said the bus driver cleared out the bus and locked the woman inside as she waited for security, but according to the police report, the security guard failed to de-escalate things and apparently that’s when the driver took matters into her own hands.
“We understand how frustrating it
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