Online shopping has exploded in the UK, particularly during the last decade. The parcel industry was already worth an annual £6.9 billion in 2013, but by 2020 it had more than doubled to £14 billion.
And then there was the Covid-19 lockdown, during which the only way we could buy many items was by getting them delivered.
The Royal Mail is the UK’s biggest courier company, having delivered items to Brits since the 16th century. However, where there is a booming industry, there will be pretenders to the crown. With the likes of Yodel, DHL, UPS and many more all entering the fray, consumers have more