It has been over three months since Click Studios, the Australian software house behind the enterprise password manager Passwordstate, warned its customers to “commence resetting all passwords.” The company was hit by a supply chain attack that sought to steal the passwords from customer servers around the world.
But customers tell TechCrunch that they are still without answers about the attack. Several customers say they were met with silence from Click Studios, while others were asked to sign strict secrecy agreements when they asked for assurances about the security of the software.
One IT executive whose company was compromised by the attack said they felt “abandoned” by the software