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I was doing walk-and-talk check-ins with our Seoul team. The first meeting went great, a check-in over iced Americanos.
The second employee walked in and answered the same question I’d asked her teammate, word for word. They’d traded texts in the 75 seconds between meetings. That moment showed me: internal information moves faster than management.
Employees share everything now, including their 360s. We can pretend we control the narrative while employees screenshot Slack messages and share salary data. Or we can lead by setting the terms of transparency ourselves. Culture leaks through Glassdoor, LinkedIn and group chats. Why not build with intention?