If you shop on Amazon frequently, it can be tough to keep up with your orders. So if you made a return in the last decade or so and aren’t sure if you ever got your money back, you’d hardly be alone. And it turns out, you actually may be owed some money.
Bloomberg reports that Amazon is issuing refunds to customers who were never reimbursed, and some orders go back to 2018. “Following a recent internal review, we identified a very small subset of returns that were unresolved because we could not verify that the correct item had been sent back to us,” an email sent to customers reads,