Verizon just had a big outage. Here’s what we know

Signs are displayed outside a Verizon retail location in Portland, Ore., on May 14, 2024. Jenny Kane/AP

Jenny Kane/AP

The biggest mobile network in the United States, Verizon, experienced a huge outage on Wednesday, leaving at least tens of thousands of customers without cell service for much of the day.

An update on Verizon’s website Thursday said the outage had been resolved. “We are sorry for what you experienced and will continue to work hard day and night to provide the outstanding network and service that people expect from Verizon,” it said.

What happened?

It’s still unclear. Verizon has not

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