5 Steps to Negotiate Confidently With Tough Clients

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If you’re a founder, freelancer or small business owner, chances are you’ve had at least one sales conversation go sideways — and maybe more than you’d like to admit. After presenting your offer enthusiastically, the client counters with a laundry list of demands, challenges your pricing or continues to push for more without giving an inch in return.

Sound familiar?

In our work delivering sales training for entrepreneurs and small business owners, we encounter this scenario all the time. Many founders tell us the same thing: “I didn’t start my business to be in sales.” And yet, selling and negotiations are critical

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