Why Companies Should Prioritize Emotional Intelligence Training Alongside AI Implementation

Opinions expressed by Entrepreneur contributors are their own.

Recently, while traveling abroad for work, I made an Amazon purchase of something I was unable to find in local shops. However, this purchase was running late, despite my paying extra for it to arrive on time. By the time it was ready to be delivered, I had already moved to a new hotel in a different part of the city. I was unable to update the location on the order, and this was something I needed ASAP, so I called up Amazon customer support to see what I could do.

Amazon sure tried its level best to avert me from

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