She was denied entry to a Rockettes show — then the facial recognition debate ignited

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The use of facial recognition technology has prompted lawsuits and protests in New York City recently. Jesse Zhang for NPR

Jesse Zhang for NPR

One evening in late November, New Jersey attorney Kelly Conlon was chaperoning her daughter’s Girl Scout troop to see a Rockettes show at Radio City Music Hall.

Soon after arriving at the historic New York City venue, she was pulled aside by security and asked to confirm her identity. They told her their facial recognition system already knew who she

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