Google has quietly added a feature to its Business Profile listings that can give any business, regardless of their size, a powerful CRM function. And it doesn’t cost a thing.
First, let’s make sure you’re aware of the Google Business Profile. This is the place where you can setup information about your business so when people search for you they get this information displayed on the right side of their search results. I’m sure you’ve seen this before with other businesses you’ve searched.
For example, if you search for my company (The Marks Group) you’ll see our address (we’re a virtual company, it’s a post
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